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Best Anime Store for Japanese Animation DVD, Chogokin, Figure, Model Kits, Bags, T-shirts, and Toys! Such as Dragon Ball Z, Godzilla, Gundam, Hot Toys, Kamen Rider, Kigurumi, Macross, Megaman, Naruto, Nintendo, One Piece, Super Sentai, Transformers, Zoids and much more!

Welcome to Image Anime's Online Japanese Collectible Store! Image Anime has been an establishment since 1992. We pride ourselves in bringing you unique collectible toys from Japan. We provide prompt and reliable service.

You can also come visit us, our store is located in Manhattan New York City 28 West 37th Street Unit 30A, between 5th & 6th Ave. (Across the street from SpringHill Suites & Fairfield Inn & Suites)


Store hours Monday and Friday 11AM - 8PM , Tuesday to Thursday 11:00AM-7:00PM Saturday 12:00PM - 7:00PM and Sundays 12:00PM - 6:00PM Eastern Time.

Store will be closed on these following holidays Memorial Day (May), Independence Day (July 4th), Labor Day (September), Thanksgiving (November), Christmas (Dec 25th), New Year (Jan 1) and Lunar New Year. Please check the front page of the website to see updates on what days we are closed.


Company Policies

PRE-ORDER ITEM:
If you order pre-order item(s) with an item in stock, we normally we wait for the pre-order item be in stock to ship out the order altogether. But if we determined that the pre-order item will be delay or will be a long period of time before it be in stock, we will go ahead and ship the item(s) that we have in stock to you first, then once the pre-order item(s) is in stock, we will ship it out to you ASAP. Please be aware, when shipping item(s) separately we will have to charge a separate shipping and handling charge. It is recommended that if you were to place order that is pre-order, it would be best if you place the order separately.

RETURN & EXCHANGE POLICY: SHIPPING AND HANDLING FEES are NON-REFUNDABLE.
ALL SALES ARE FINAL, NO EXCHANGES OR REFUNDS!

Shipping Methods:
Image Anime provides you fast, safe and reliable shipping. Most U.S. orders are shipped Postal Regular or Priority Mail or UPS Ground and will be received within 3-10 days. We charge a "minimum" of shipping and handling fee of $6.00 per order (not per item), prices increase depending on the size of the item and the number of items you order. So please contact us for shipping prices.
Most International orders are generally received in less than four weeks. Some countries may take longer. We will email you to confirm the exact shipping cost.

ATTENTION: PLEASE ENSURE THAT YOUR SHIPPING AND BILLING INFORMATION IS 100% CORRECT.
THERE IS A $30 SURCHARGE FOR ANY ADJUSTMENTS OR RECALLS MADE TO ORDERS THAT HAVE BEEN PROCESSED.


Pre-Orders:
Pre-orders will be ship immediately when we received from the manufacturer (Please refer to item usually we post update information about shipping and availability.)
Prices, specifications, and release dates are subject to change without notice due to fluctuations in currency or manufacturer delay!
Cancellation on any pre-orders please contact us. **Pre-Orders pay by PayPal will be charged due to the way PayPal works. We have to accept the payment in order to receive the funds. There is a minimum $5.00 and maximum of 10% charge on any pre-order cancellation fee.


Credit Card Payment:
PRE-ORDERS will be charged to your credit card in order to secure the item you wanted.

Payment by check or money order: When we receive the check or money order it will be deposit to secure the pre-order item. Checks and money order must be received within 5-10 days from the day of placing the order to be valid. Late payment is subject to cancellation of the order and forfeiting the pre-order price.


Change in Orders: Any requests for order changes please contact us by phone (11 AM - 6 PM est). Orders placed at different times cannot be combined into one order. (However, we will do our best to catch any multiple orders placed on the same day to save you shipping.)

Sale Items:
Any item that has a SALE price will only be effective through Online purchasing Only! (Sale pricing will not be effective for Phone orders)

Order Online: You can order your favorite products right here on the web site at www.imageanime.com! Just follow the easy steps for adding items to your shopping basket. Then when you are finished shopping, you can check out easily and securely.

Credit Card Over the Phone:
FOR THOSE WHO ARE UNCOMFORTABLE WITH GIVING YOUR CREDIT INFORMATION OVER THE INTERNET, YOU MUST PLACE YOUR ORDER ONLINE FIRST!
DO NOT INCLUDE YOUR CREDIT CARD NUMBER. INSTEAD, CHOOSE THE OPTION OF PAYMENT BY "MONEY ORDER" SO THAT THE ORDER CAN BE PROCESSED. FOLLOWING THAT, CALL US AT (212) 631-0966 AND GIVE US YOUR CREDIT INFORMATION OVER THE PHONE.

We are at your service between 11 AM to 7 PM (Eastern Time) Monday through Friday, Saturday, and Sunday 12 PM to 6 PM (Eastern Time).

Our staffs are here to help and assist you as best as possible

Payment by Credit Card: We accept Visa & MasterCard, Discover, and American Express.

Payment by Check or Money Order: Just as easy as paying with credit card. Fill out the form and click on check or money order. We will only hold the items for 5 days after the day of the order. Checks and money Orders will be processed usually within the same day we received it.

Please make the check or money order out to Image Anime and send it to:

Image Anime 28 West 37th Street New York, NY 10018

INTERNATIONAL ORDERS: For all international orders, we only accept payment by PayPal that are confirmed Shipping Address and Verified PayPal Account status.


***Image Anime is not responsible for any import taxes that occur.